Return & Refund Policy

Your satisfaction matters to us. If you're not happy with your purchase, please review the return policy below.

1. Return Eligibility

You may request a return or replacement if:
✔ The product is damaged on arrival
✔ You received the wrong item
✔ The jar is leaking, broken, or defective
✔ The product is unused and sealed

(Note: Used products cannot be returned due to hygiene & safety reasons.)

2. Timeframe

All return requests must be made within 7 days of delivery.

3. Refund Method

Approved refunds will be issued to:
– Original payment method
– Bank transfer (for COD orders)

Refund processing time: 3–7 business days.

4. Non-Returnable Items

❌ Opened or used jars
❌ Products purchased under heavy discounts
❌ Items damaged due to customer mishandling

5. How to Request a Return

Contact us at:
📧 Email: [your email]
Include:
– Order number
– Issue details
– Images of the product (if damaged)